Privacy Policy

Last updated: November 2026 · Applies to the Wila app and website ("Wila", "we", "us").

This Privacy Policy explains what information we collect, how we use it, and the choices you have. By creating an account or using Wila you agree to this Policy. Wila is intended only for adults aged 18 and over.

1. Information we collect

• Account data: email address, nickname, password (stored only as a salted hash), and an optional profile photo you upload.
• Usage data: features you use, match and chat activity, virtual‑coin balance and transaction history.
• Payment data: coin purchase records. Card/crypto payments are processed by third‑party providers; we do not store your full card or wallet credentials.
• Device & technical data: IP address, device/browser type, and approximate region, used for security and fraud prevention.
• Media & communications: text messages and images you send in‑app, and metadata about video sessions (duration, timing). Live video streams are transmitted in real time and are not recorded by us by default.

2. How we use your information

• To provide core features: account, matching, messaging, video sessions, and virtual‑coin wallet.
• To process purchases and prevent fraud, abuse, and violations of our Terms.
• To keep the community safe, including reviewing reports and enforcing our Community Guidelines.
• To send you service notifications (e.g. new messages), which you can control in your device settings.
• To comply with legal obligations and enforce our agreements.

3. Sharing

We share data only with: payment processors (to complete purchases), real‑time communication infrastructure providers (to deliver video/voice), cloud hosting and database providers, and authorities where required by law. We do not sell your personal information.

4. Data retention & security

We keep your data for as long as your account is active and as needed for legal, accounting, or safety purposes. We use encryption in transit (HTTPS) and industry‑standard safeguards. No method of transmission is 100% secure.

5. Your rights

You may access, correct, or delete your data, and request a copy. To delete your account and associated data, see Account Deletion or email us. Residents of the EEA/UK (GDPR) and California (CCPA) have additional rights, including objection and portability.

6. Children

Wila is strictly for users 18 years or older. We do not knowingly collect data from anyone under 18 and will delete such accounts upon discovery.

7. Changes

We may update this Policy; material changes will be notified in‑app. Continued use after changes means you accept the updated Policy.

8. Contact

Questions? Email business@wila.social.

This document is a general template and should be reviewed by legal counsel for your jurisdiction before public launch.